Veteran-owned IT support · Vancouver, WA
Computer problems, office Wi-Fi, Microsoft 365, or ongoing IT support: tell us what needs attention. We help clients in Vancouver, Clark County, and Portland with local and remote support.
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(360) 787-9764Share a few details so we can discuss the right next step.
You work with a veteran-owned company that explains the work and follows through on agreed tasks.
We’re in Vancouver, Washington, and work with neighbors across Clark County and Portland.
We pay attention to account access, updates, backups, and device protection during everyday support.
Find the right support
For Your Business
We help with updates, user accounts, email, backups, and everyday computer problems. Choose ongoing support for your staff or ask about help with a specific project.
For Your Home
We troubleshoot slow computers, Wi-Fi problems, and new device setup. We explain the problem and your options so you can decide what to repair, replace, or change.
Managed IT services & everyday support
We keep your systems updated, patched, and monitored so small issues are handled before they slow your team down.
When something stops working, you reach a real person who knows your setup and can work through the issue with you remotely when appropriate.
Email, calendars, file sharing, and user accounts set up correctly, so your team can collaborate without friction.
Fast, dependable Wi-Fi and business networks, including firewalls and VPNs for secure access from anywhere.
Setup, troubleshooting, and lifecycle care for computers and devices, with consistent settings across your team.
We help set up backups and check recovery steps so you know how to restore the files and systems in scope.
Need help with something specific? Tell us about your IT problem or project
IT support for local businesses
A clinic, a law office, and a job site use technology differently. See how we can help your team with everyday IT and the technical side of its security requirements.
Clinics, independent practices, and care teams
Law offices and independent legal practices
Accounting firms and financial offices
Contractors, project offices, and field teams
Agents, brokerages, and property teams
Independent shops and local retail teams
How we work
Microsec IT is a veteran-owned company based in Vancouver, Washington. Our experience covers computers, networks, cloud services, cybersecurity, and the technical work behind compliance readiness. We learn how your team works and recommend the changes that fit your business.
You should know what we changed, why we changed it, and how to get help when you need it.
We learn how you work and what’s frustrating you before suggesting any changes.
You’ll understand what we’re proposing, why it matters, and what each choice involves.
We explain the cost and purpose of a recommendation so you can decide what fits your budget.
Systems are set up deliberately and documented, so nothing depends on guesswork later.
When something breaks, we look for the root cause so it doesn’t keep happening.
We help you anticipate upgrades, growth, and renewals before they become emergencies.
Security built into the work
Operating systems and applications are patched on a regular schedule.
People get the access they need for their work, and no more.
An extra sign-in step that protects accounts even if a password leaks.
Important data is backed up and recovery is checked periodically.
Firewalls, Wi-Fi, and remote access are set up with protection in mind.
Preparing for PCI DSS, HIPAA requirements, or a SOC 2 examination? We help with access controls, device and network security, backups, and technical documentation. We work with your team and advisers to put the agreed safeguards in place and gather evidence of the work.
We provide IT implementation and readiness support. Your business and its advisers determine which requirements apply; independent assessors or auditors handle formal assessments, attestations, or certifications where required.
For clients who need more protection and visibility, we offer additional cybersecurity services:
A simple process
Call, email, or send the form below. Describe the problem in your own words. No technical vocabulary required.
We ask a few questions, figure out what’s going on, and walk you through the choices that make sense.
You decide how to proceed. Any paid work is discussed and agreed on before it begins.
Local service & remote support
Microsec IT is based in Vancouver, Washington. We provide IT support to homes and businesses throughout Clark County and across the river in Portland, Oregon, and the surrounding metro area.
When an issue can be handled remotely, we can help clients beyond our local area, too, with secure remote support.
On-site work beyond our local service area can be arranged, including travel by air. Travel costs are quoted and billed separately.
Our home base
Communities throughout the county
North Clark County
And the surrounding metro area
Many problems, from email issues to software troubles, can be resolved securely over a remote connection.
Frequently asked questions
Yes. We help small and medium-sized businesses with ongoing managed IT and individual projects, and we help households with computers, Wi-Fi, and home technology. Every client gets the same personal attention.
Managed IT means we take ongoing responsibility for keeping your technology healthy: updates, monitoring, backups, user support, and planning. Instead of calling someone only when things break, you have a partner working to prevent problems in the first place.
Yes. We can handle everyday support, manage user accounts and devices, and help you plan upgrades. We agree on which responsibilities we will cover before ongoing work begins.
Yes. We provide local visits in Vancouver, Clark County, and the Portland area, along with remote support. On-site projects farther afield, including visits that require air travel, can be arranged. Travel costs are quoted and billed separately.
Yes. We help implement technical safeguards, address agreed IT gaps, and gather documentation for your compliance work. Your business and its advisers decide which requirements apply. Formal audits and assessments stay with the appropriate independent professionals; a SOC 2 report, for example, is issued by a licensed CPA firm.
We’re happy to talk about it. If you already have an IT person or team, we can discuss where extra help would be useful, such as specific projects or security improvements, and how we’d coordinate with them.
That’s completely fine and very common. Just tell us what’s going on or what’s frustrating you. We’ll ask a few questions and help you figure out the right next step. The initial consultation is free.
Contact Microsec IT
Whether you have a specific problem or want a dependable IT partner, we're happy to talk through your options.
We'll respond personally to discuss your needs and next steps. The initial consultation is free.
